Customer Testimonial – Water Activity Meter AW-1s: Shiraken Kamaboko Co., Ltd.
We would like to share feedback received from customers using the water activity meter AW-1s.
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Q1. What prompted you to become interested in this product?
A1. We became interested in the AW-1s following a recommendation from your sales representative.
Q2. What is the purpose of using this product?
A2. We use the AW-1s for quality control and new product development.
Q3. What type of samples do you measure?
A3. We use the AW-1s for quality control and new product development.
Q4. What challenges did you face before introducing this product?
A4. We were looking for a reliable instrument to measure water activity for quality control and product development.
Q5. Why did you choose this product?
A5. We chose the AW-1s because it is easy to operate, and it allows us to select either Quick Mode or Stability Mode depending on our measurement requirements. We also appreciated its compact design.
Q6. How satisfied are you with this product?
(★★★★★: Very Satisfied, ★★★★☆: Satisfied, ★★★☆☆: Neutral, ★★☆☆☆: Somewhat Dissatisfied, ★☆☆☆☆: Dissatisfied)
A6. ★★★★★（5/5）
The sales representative who assisted us was very helpful, your customer support team has been excellent, and the instructional videos on your YouTube channel were clear and easy to understand.